Thursday, June 1, 2017

As Managing Director Updesco

Self Assessment
December 1, 2016 to May 22, 2017
Some Innovative Steps Taken For Good Governance
(1)       Made efforts for framing policies for empanelment of companies/firms as Education & Training Franchisees, Aadhar registration work, Rural Development & Survey work and Software Service Providers/ Consultants/ Manpower Suppliers so that empanelment process can be held on regular monthly basis and Corporation can have large & varied pool of technologically competent professionals for rendering required services to the departments/ organizations.
(2)       Given special emphasis on formulation of Outsourcing Manpower Policy so that government norms can be followed in right perspective and the Service Provider/ Manpower Supplier companies/ firms perform their services in a transparent manner.
(3)       Efforts are made to create a new working domain in Solar Energy/Power area considering the demands of various State Govt. departments/ organizations. This has not only enhanced the business opportunity for the Corporation but also facilitated for working towards achievement of "Go Green" culture. As a result, the Corporation got an order of around Rs. 14.00 Crores from 20 State ITIs under Vocational Education department for installation & maintenance of 40 KVA Solar Power Systems in their premises.
(4)       Started new style for review of new & ongoing projects wherein letters are sent to client departments along with standard agenda points for fixing of review meetings. This has resulted in expeditious follow ups of the projects in terms of quality assurance and timely completion.
(5)       Also started collective decision making. All top officials/nodals participated in weekly meeting with a prefix agenda. After thorough and detailed discussions, decisions were taken. This cabinet like approach/style of working brought the best possible decisions.
(6)       The turnover in FY (2015-16) and (2016-17) were Rs. 9583.24 lacs and Rs. 15294.45 lacs respectively. Thus, turnover was increased by 60% over previous financial year. Similarly profit increased from Rs. 623.80 lacs to Rs. 1186.21 lacs (a 90% increase).
What were the factors that hindered performance?
(1) Availability of necessary and skilled technical manpower in required numbers as per the sanctioned structure of the organization may have enhanced the quantity and quality of services in a given time frame but managed the same in efficient manner with limited number of available resources in the organization with the help of technology and management improvement initiative.
  Areas in which feel the need to upgrade skills through training programs:
(1) Financial Management & Fiscal Planning.
(2)  Project Planning and Management using IT/ICT tools.
(3) e-Governance and m-governance with special focus on governance using cloud technology and IOT.

Wednesday, May 10, 2017

Political Startup

We are familiar with Social & Bussiness Startup. We need to promote & develop Political Startup for achieving desired good governance. Please provide me relevant input.


Sunday, April 16, 2017

How To Achieve Inclusive Development Via Information Technology

A simple proposition to acquire Good Governance  with the help of ICT in Government of Uttar Pradesh. A very simple outline of a complex project.

Sabka Vikas (Inclusive Development)
Now a days, Slogan “Sabka Sath  Sabka Vikas” getting trending and gaining ground gradually. In the slogan the words “Sabka Vikas” include Sabka Sath. In short, Sabka Vikas is itself has complete meaning without losing anything of the Slogan “Sabka Sath Sabka Vikas”.

The translation of Sabka Vikas in English is “Inclusive Development”.

Now, our aim is how to realise, inclusive development in all departments of GoUP. This, we can achieve through Good Governance (GG). To get Good Governance, we need to reduce corruption in all departments.  GG and corruption  are inversely proportional to each other. In other words, If one  increases, other automatically decreases.
 GG and corruption have no exact definition  and it varies according to situation and circumstances.
As per United Nations Good Governance has following 8 characteristics.
1.       Consensus oriented
2.       Follows the rule of law
3.       Accountable
4.       Responsive
5.       Participation
6.       Effective & Efficient
7.       Transparent
8.       Equitable & Inclusive
   Information Technology (IT) is the best tool among many option available to reduce corruption systematically- by converting all offline activities into online through re-engineering, reprocessing, digitisation of each department. This will lead to GG and gradual decrease of corruption
Plan to achieve Good Governance in each department of GoUP:

1.       Framing  of Five year comprehensive plan for each department by engaging  a consultant.
2.       Points of plan for implementation:  GoI, GoUP, Directorate , Commissionorate, commissionery,  District, Tehsil, Block and Village level
3.      Yearly budget estimation  and allocation for next five years  as a policy matter.
4.       Appointment of Nodal officials for each point of plan to be responsible for quality and timely execution.

Sunday, March 19, 2017

UNDP Role In Development Of UP

             United Nations(UN) and its sister systems are working in 193 countries. The Sustainable Development Goals(SDGs) are new, universal set of goal, targets and indicators. Sustainable development associates itself with planet, people, prosperity, peace, and partnership.
             The Government of India(GoI) has played a leadership role in defining  the SDG agenda. Starting 2016, countries are expected to frame their agendas and policies  to end poverty, protect the planet, enjoy peace  and ensure prosperity for all by 2030.
            There are 17 SDGs with 169 targets. Gram Panchayat (GP) will have  a crucial role to play in achieving the SDGs. The Indian constitution envisaged that GPs are to ensure local economic development and social justice.
            GP is expected to play an effective role in the planning and implementation of functions related to 29 subjects enlisted in the eleventh schedule of the constitution. It is important  to set GP- level targets with measurable indicators that will have vertical and horizontal linkages, convergence possibilities, resource mobilisation potential and feasible actions by the GPs.
           UNDP works in more than 170 countries and territories, helping to achieve the eradication of poverty, and  the reduction of inequalities and exclusion. It helps countries  to develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience in order to sustain development results.
           UNDP is working in India since 1951 in almost areas of human development, from democratic governance to  poverty eradication, to sustainable energy and environmental management. UNDP keeps programmes aligned with national priorities.
           UNDP is working in UP in three thematic areas as follows:
1. Poverty reduction.
a) Improving efficiency of vaccination systems in multiple states.
 b) Strengthening  NYKS and NSS in India.
2. Energy and environment.
a)  Upscaling energy efficiency production in small scale steel industry in India.
b) Energy efficiency improvements in commercial bulidins.
3. Democratic Governance.
a) Increasing access to justice for marginalised people.
b) Human development: Towards Bridging Inequalities.
c) Strengthening Human Resource Management             
            I met UNDP India country director Jaco Cilliers on March 17th, 2017.  We discussed  developmental issues of UP. Main focus of  discussion was how to use ICT in different programmes to achieve Good Governance.
            UP, being the biggest state of India, has huge scope of work and opportunities. I requested him that UNDP must increase its activities and projects in a big way in UP.  He agreed in principle to my offer and request.

Wednesday, March 15, 2017

Learning From Modi Management For Public Actors

                  Goveranace, Government, And Good Goverance     
          Uttar Pradesh (UP) assembly election 2017 result were declared on March 11, 2017.  The BJP scored 325 out of 403- a landslide victory beyond imagination of even  for PM Modi. This is point of analysis and learning for pubic actors to know what the factors associated with him  that have brought him flying colours and what type of  political marketing management that he applied to get stunning victory.                                                         
           Reputation ( image) is the opinion that people, in general, have about someone or something, or how much respect or admiration someone or something receives, based on his past behaviour or characteristics.
          Public has strong positive perception about PM Modi's reputation and image. One; he considers whole Indians as his family unlike our close biological or traditional family. Two; he is the corruption free public actor as there is no one to do corruption for. Three; hard worker. Four; one of the best orators and communicators. Five; deep and ground knowledge about public affairs managements and systems. Six; he adopts  and embraces changes according to the need of time. Seven; he is a keen learner to keep himself updated. Eight; he has fire in belly to better the country and to do something new to improve quality of life of public particularly the poor.                                                     
          Trust is a firm belief in the reliability, truth or ability of someone or something.  Synonyms of  trust are confidence, belief, faith. Trust and respect build  relation between public and public actors. PM Modi is enjoying strong public trust. He is commanding huge public respect too. This is because of his selfless attitude, pubic welfare oriented acts, and deeds.                                                     
          Political  marketing management is the tool to bring all factors together to get desired results. He does advance meticulous planning and implements it rigorously. The BJP organising secretary UP  worked hard day and night since last two years under his able guidance.  Many Past elections indicate that PM Modi does not believe in short term gain and game of election management.
          What he did in UP? First, he set social equations right.  He snatched non-yadav OBCs from SP. He attracted non-Jatav SCs from BSP. He tried to bring muslim women to his side by raising" Triple Talaq" issue in women's favour. Farmer community (Kurmi) and other Most backward class gave the desired base to PM Modi. Once the base was ready, floating voters came to him, as he proved himself in winning position.
          Public likes and admire decisive leaders.  Demonetisation has worked in favor of the BJP.  PM Modi marketed it  as the surgical strike against black money which is the cause of our economic misery. Demonetisation is risky, tricky, bold and difficult decision.
          He projected demonetisation as the pro-poor act and fight against corruption.  Strong opposition by other political parties helped him a lot to convince voters that he is being opposed because he is trying to  reduce and kill corruption. He got huge public support and vote in spite of pain of standing in queue by public due to demonetisation. His demonetisation narrative has made him the sole claimant of the pro-poor plank.
          Poverty has neither caste nor creed. It simply separates haves from have-nots, the satisfied and opulent from the economically battered. " Garibi Hatao" is an old slogan to help the poor. But, it was more on paper rather than a real act to alleviate poverty.
          PM Modi, in his very first speech in the Parliament said, " The era of poverty alleviation was over. The age of poverty elimination had begun." Again, he, in his first address from the Red Fort, said governance is nothing if it is not about improving the quality of life for the poor every day. This shows his pro poor mind set and his deep concern about this issue.
          To help the poor and  to bring them out of poverty, he started many projects and programmes. Mudra is one such scheme of economic empowerment. The opening of Jan Dhan accounts, as a drive in mission mode, was another step to enable the poor to send benefits into their accounts directly as DBT. Ujjawala scheme gave 52 lakh homes deposit-free connection in UP. There are many more such steps. These are just indicative. The PM means what he says,' sab ka saath, sab ka vikas'.
                   There are many such issues raised time to time to refresh voters' memory about their bad experience to get their favourable mandate. Very tactfully PM Modi reminded the voters of the  woes suffered by them to get favourable votes. And he was successful in his political marketing approach.
          Good Governance and corruption are inversely related. If one increases, the other decreases in the same proportion. PM Modi is following a policy of zero tolerance against corruption. At G20 meeting held in Hangzhou, China, in September 2016,  PM Modi called for the eradication of tax havens for economic offenders and a crackdown on black money hoarders, money launders and tax offenders.
          GoI is focussing on clamping down on black money in the country and plugging the loopholes that make economic offences possible. For this,  GoI has announced several measures in series.  the next expected in this series of actions, is strict implementation of stringent Benami Act as he hinted during 2017 election campaign.
          In UP election of 2007, main issue was Law & Order. In 2012, main contesting point was corruption and misuse of money. Now in 2017, core issue is Good Governance and Development. Past three elections gave majority to a single party and the ruling party was defeated.
          At this time, election in UP was a triangular contest. BJP, BSP and SP(INC) fought in a well organised manner and neck to neck. Each of them tried to convince voters about the good governance provided  and development done in past while in power and plan for it if gets chance to serve again.
          In our family, we often discuss three good qualities we see in new people we meet. Using that mindset, there are more than a fair share of qualities to respect in Modi.
          Some best qualities of PM Modi's are: One; he struggled and fought many battles to reach where he is. Two; he is towered over current political leaders, both inside and outside his political party. Three; he reject conventional thinking and politics. He  promotes innovative style of functioning. Four;  he has dismissed divisive agendas and offered an inclusive worldview.
          From management angle,  personality politics overpowered party politics. Voters voted the one who has good track records and public trust for good governance, development and management.
           What is learning and take away points for public actors. One; we must build good reputation and trust by good  acts and deeds. Two; we should prefer advance long term meticulous planning over short term. Three;  a well calculated  implementation is the key to success. Four; framing right issue and action points should be well researched and relevant. Five; communication  and connecting must be easy and simple.
          Reputation, Trust and Management are three interrelated elements. Public actors practice all three ingredients in tandem to achieve favourable results. These are visible facts and acts form management point of view which bring flying colours to PM Modi frequently.

Heera Lal ( Views are personal and based on different sources)

Friday, March 10, 2017

Dance of Democracy: Fractured vs Clear Mandate-UP 2017

In 5 States - UP, Uttarakhand, Goa, Manipur, Punjab- election is over. Counting is due on 11th March 2017 for much awaited results. Ensuring a free and fair election is always a cumbersome and require preparation on gigantic scale.
 Election Commission of India and all its officer, security forces are some of the unsung heroes who deserve appreciation in conducting the free, fair, peaceful & unbiased polls.
In last two elections 2007 and 2012, UP voters gave clear mandate with a very high expectation from the winner. In many intellectual circles, prediction for fractured mandate is buzzing for upcoming results. 
Intellectuals have to understand that people are tired from the coalition, corruption, asymmetric development and lack of accountability among the government setup and last few elections concludes that.
However, cloud would clear tomorrow (11th March) with the declaration of results. A lot is on Stake for the parties who is ruling their respective State and opposition parties with their finger crossed with anticipation and eyes on exit polls etc. 
Logic and past trends support a clear majority to a single party in Uttar Pradesh. Voters in UP and respective Election States are matured and involve themselves in democratic election process and willing to drive the change for good. 
The days are long over to polarize and divide the people completely based on cast, religion etc. to grab power. Public actors & Political masters have to understand the ground reality and adopt for change.
During the month long polling process in UP, voters keep on discussing about upcoming results. Voters kept involved directly or indirectly in election process due to sudden jolt of demonitisation. 
All eyes are set on Lucknow being the capital of most populace state in country.  In the past two elections  UP mandated to single party. Seeing the maturity of the voters and continuous active involvement in election process, there is no concrete evidence of fractured mandate in 2017. Albeit the ground reality, circumstances support for a single party mandate with a required magic figure like past two elections.

In UP election of 2007, main issue was Law & Order. In 2012, main contesting point was corruption and misuse of money. Now in 2017, core issue is Good Governance and Development.  Agenda is changed on which present election is fought from the last two elections. Hence, it is important to understand the changing tunes of election. Like last two eletion, this time also mandate would be a clear majority for a party. 
This time election in UP is a triangular contest. BJP, BSP and SP(INC) fought in a well organised manner and neck to neck. All three tried to convince voters about their good governance provided in past while in power and plan for it if gets chance to serve again.
 From political marketing management angle, personality politics overshadowed party politics. It is a contest of three personalities one from each party rather than party. Voter would have voted the one who has good track records and public trust for good governace and development.

 views are personnel and based on different sources

Saturday, January 7, 2017

Demonetisation For Good Governance By 3I- 2P

             3I:Intention-Idea-Initiative        2P:Policy And Political Economy
          Demonetisation is the talk of town since 8th November, 2016. On this day, Indian Prime Minister (PM) banned 500 and 1000 notes. Now time is ripe to evaluate the success and failure, positives and negatives of this risky and tricky decision. The question before us, Is Demonetisation a successful exercise? A simple answer is 'Yes'.
          With affirmative answer, question comes, how and why? The answer of how is visible. There is no public unrest except few minor protests due to administrative mismanagement by banking sector and sponsored by opposition. Instead, public supported the Note-ban step, taking it as fight against corruption.
           Citizens are hopeful to get some good fruits out of this. They are also knowing that it is one step among many serial actions to curb corruption. Government officials hinted at different points of time that many more steps are in queue. This is to meet the promises made on reducing corruption and giving Good Governance (GG). People are expecting implementation of  Benami Act as next step. It is a good example to prove the point regarding serial actions against corruption.
          Now, we need to find answer why public is supporting this move even if it is creating hardships for them. For pubic actors and their decisions, intentions behind the issues and their overall image, matters the most. Demonetisation is intended- as it appears to the public- to curb corruption  by reducing Black Money(BM) for bettering the quality of citizen's life.
          The Government of India (GoI) has taken many steps to reduce corruption. The first step was constitution of an SIT headed by a retired Supreme Court judge. As the second step- a law was passed in 2015 for disclosure of foreign BM. The third step is-agreements were signed with many countries for sharing banking information. The fourth step is- strict law came into force for benami transactions in 2016 by amending it to make it more relevant, stringent and effective. The fifth is- the introduction of a scheme for declaring BM after paying a heavy penalty. And many more invisible steps are being taken.
        In above series of actions to clean economy, Demonetisation is a part of a well chalk out plan to kill corruption. It is well intended to help accelerate the process of  development and GG.  The intention behind the Note-ban has backward and forward linkages.
          Backward linkages are promises made in election campaigns and steps taken to fulfil them. Forward linkages are steps coming one after another- expecting next in the chain is strict implementation of Benami Property act as is indicated on many occasions. Hence, there is no scope for creating any confusion for anyone. This is the reason that all efforts aimed at to oppose Note-ban proved fiasco. Public is supporting this good looking and promising  intentions of the move to dig out BM to make Indian economy strong.
          Loosely united opposition tried to get some political mileage out of this. But CM Bihar and Orrisa weaken it by supporting Demonetisation. Opposition could not prove verbal blames by documentary proof. So, scattered opposition could not arouse necessary sentiments due to well intention of the move. Albeit appealing and attractive intention brought support to this step.
          Mismanagement, while implementing the decision, was a good catch in the hand of opposition to corner the GoI. But by hitting the move as wrong doing and blaming leaking of information to some selected, weakened opposition to a greater extent. If they would have supported the move and opposed  administrative failure, then public might have given some support. But here too, opposition failed strategically.

The immediate few negatives associated with the move are: One; the economy would lose momentum. Two; it will hit the drive of new job generation. Three; business related demands would reduced widely. Four; money shortage at a particular point of time for a particular act would curtail the opportunity and adversely affect the income and growth of the masses. All above has lead to latest reducing trend of GDP.
The immediate few positives are: One; J&K sees 60% dip in terrorism-related violence. Two; Havala operaions are down 50%. Three; Two main Pakistani presses engaged in printing counterfeit Indian courrency have been forced to shut shop. Four; Northeastern insurgent groups are finding it difficult to procure arms and ammunition from across the border.
Our leaders have many innovative ideas. But, they do not initiate them due to different reasons. So, intentions could not convert into a reality and die as utopian ideas. PM Modi mustered the required courage and took step - highly risky initiative of Note-ban. The good intention behind Note-ban initiative helped the process to normalise the situation in stipulated time of 50 days.
          This move of Demonetisation is relatively a novel idea. Demonetisations were tried in the past but not on such a big scale. This idea involved  and jolted almost every citizen directly or indirectly and proved it a hit move.
          Indians have firm belief that BM is the root cause of many problems.  They understand that demonetisation move would reduce public problems in the long run. This belief brought huge public support to this step. To understand it, we can compare it with 'Labor Pain.'
          Corruption is hitting hard our citizen round the clock in different forms- visible or invisible, directly or indirectly. Pubic know BM and corruptions are two sides of a coin. Hitting one means hitting others. Reducing  and cleaning BM from economy will lead to minimize corruption.
          Demonetisation impacted all of us in different ways. This shows the range and reach of the issue. It is a social as well as political product. PM is marketing it as a social product for convincing the masses that he is doing it to minimise their pains and attack internal BM generation.
          BM is the mother of all corrupt transactions. Corruption would reduce if BM is minimised from our economy. As a result, it would help and accelerate Good Governance(GG) and improve citizen's life.
          GG is a social product. All like and love it's benefits. Everyone desires to embrace GG for going up and acquiring prosperity. It is perceived that finally Demonetisation would fetch GG to all of us. This idea is being sold by GoI as social products to citizens.
          This is a potent political product from the angel of political marketing and management technique. Widespread reach of Demonetisation generated a huge awareness among pubic about BM and corruption.  Citizens dislike and hate corruption, so the BM. Our public actors have assessed this angle of the move to catch mandate of masses by showcasing themselves  as fighters against corruption.
          Demonetisation matter is associated with morale and values of society. Who is doing it? What are his credentials? What is hidden agenda behind it? What is its backward and forward linkages? Evaluating in these contexts, GoI is not a looser but rather a gainer.  The total sum is a beneficial political product with good political economy for GoI.
          Note-ban forced the masses to learn about social evils- BM and corruption. Now, Indians are more aware than before about these issues. Corruption is a massive hurdle in the path of progress. 
          Every crisis creates an opportunity. The forward looking positive approach of Indian citizen is converting crisis, suddenly generated by Demonetisation, into an opportunity. Digital India and Make in India programs are contributing the conversion process- from crisis to opportunity.
          Pubic is now more empowered to break the brake in the path of progress. Certainly, it will push governance towards GG. That in turn will improve citizen's life. The expected positive hope is compelling masses to bear with hardships to support the move for better and brighter future. We can compare whole situation with 'Labor Pain' to understand and visualize the move completely.

Heera Lal (  A research scholar, Views are personal based on research)